SUMMARY:

Flight Followers are directly responsible to the SOC Supervisors and are qualified in accordance with FAR 119.69 (d). The on‐duty flight follower will, in addition to fulfilling the duties and responsibilities of company and Federal regulations, coordinate the minute‐to-minute daily operation of the airline, manage the flow of aircraft and crews in company operations and serve as the focal point for all communication, information and decisions affecting that flow. The on‐duty flight follower will participate in decision‐making responsibility during operation irregularities, after input from appropriate Flight, Maintenance and/or passenger service personnel; unless a given decision, responsibility is defined otherwise in company or Federal regulations.

PRIMARY RESPONSIBILITIES:

Oversees the safe operation of the daily company flight schedule.
With access to all information integral to the operation, acts as the center of communication for pilots, station operations agents, maintenance personnel, and flight management personnel
Performs his/her duties from System Operations Control (SOC) at the company's Hyannis headquarters.
Monitors and ensures accuracy of FLIFO
Assigned a desk for his/her duty period
Required to complete a Competency Check with an Air Transport Supervisor (ATS), will receive “solo” sign off
Required to complete Competency Check after annual recurrent training or after a retraining event
Follows each flight in assigned region to completion and checks NOTAMs, station and enroute weather in assigned region for legality and potential flight disruption.
Maintains an open, two-way dialogue with the SOC Supervisors.
Works with a “Team Approach” to desk coverage
When a higher than expected workload is encountered due to weather, delays, mechanical irregularities or other disruptions, Flight Followers will assist other members of the team with communications, coordination and other duties in order to make situation more manageable.
Additional duties as assigned.

QUALIFICATIONS:

Part 121 Dispatch Certificate, preferred
Excellent communication and interpersonal skills is required
Must be able to handle multiple tasks and adapt to changes under pressure situations
Must be willing to work nights, weekends and holidays
Must have developed problem solving and decision making skills
Must be a team player
Must show MOCHA HAGoTI attitude

Cape Air

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